Privacy Policy

America’s Travel Network LLC (“ATN,” “we,” “us”) respects your privacy. This policy explains what information we collect when you visit americastravelnetwork.com or hold an Insider Pass, how we use it, who we share it with, and the choices you have.

1. Information we collect

Information you give us. When you purchase an Insider Pass, contact us, or work with your concierge, we collect your name, email address, phone number, mailing address, travel companions’ names and dates of birth when needed for a booking, travel preferences, and the details of trips you ask us to price or book.

Payment information. Checkout is processed by Square. Your card number is entered on Square’s secure checkout page and is never stored on ATN’s systems. We receive a transaction confirmation, the last four digits of your card, and your billing name and address.

Information collected automatically. Like most websites, our site records standard technical data such as IP address, browser type, pages viewed, and referring site, and may use cookies or similar tools for basic analytics and to keep the site working. We do not use this data to build advertising profiles of you.

Call recordings. Calls with your concierge may be recorded for quality and training. You will hear a notice at the start of any recorded call.

2. How we use your information

• To activate and deliver your Insider Pass and Welcome Kit.
• To have your concierge price, book, and manage travel on your behalf.
• To apply your $100 onboard credit or pay your 25% commission rebate, whichever is higher.
• To send service messages about your Insider Pass and bookings.
• To send travel offers and insider rates we think you’ll want, you can opt out at any time.
• To respond to your questions, process refunds, and prevent fraud.
• To comply with legal obligations.

3. Who we share it with

We share your information only as needed to serve you:

• Travel providers and licensed travel partners, the cruise line, resort, or booking partner needs traveler names and details to make a reservation you asked for.
• Service providers that run our business under confidentiality agreements, payment processing (Square), customer records and email (Zoho), telephone service (RingCentral), and website hosting.
• Legal and safety, if required by law, subpoena, or to protect the rights and safety of ATN, our members, or others.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

4. Your choices

• Email marketing: click “unsubscribe” in any marketing email, or email us.
• Calls and texts: tell your concierge or reply STOP to any text, and we will stop marketing contact. We will still contact you about bookings you have in progress.
• Access, correction, deletion: email support@americastravelnetwork.com and we will provide, correct, or delete the personal information we hold about you, subject to records we must keep for legal, accounting, or fraud-prevention reasons.

5. How long we keep it

We keep your account and booking records for as long as your Insider Pass is active and for the period afterward required for tax, accounting, and dispute purposes (generally up to 7 years). Marketing contact preferences are honored immediately.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted checkout, access controls on our systems, and staff confidentiality obligations. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we will notify you as required by law if a breach affects your information.

7. Children

The Insider Pass is for adults 18 and older. We do not knowingly collect personal information from children under 18 except traveler details a parent or guardian provides for a booking.

8. State privacy rights

Depending on where you live, you may have additional rights under state privacy law, including the right to know what information we collect, to request deletion, and to not be discriminated against for exercising those rights. To exercise them, contact us using the details below. We do not “sell” or “share” personal information as those terms are defined under California law.

9. Changes to this policy

We may update this policy from time to time. The current version is always posted here with its “Last updated” date. If a change materially affects how we use information you have already given us, we will notify you by email.